Effective Date: 27 – 10 – 2025

This Privacy Policy explains how Serenity W Amenities Management LLC collects, uses, discloses, and protects personal data, and your rights in relation to that data.

1. DATA WE COLLECT

We may collect the following types of information:

• Identity Data: Name, date of birth, gender
• Contact Data: Email address, phone number, postal address
• Booking & Service Data: Treatment history, preferences, any medical / allergy information you share
• Payment Data: Credit card or other payment method details (processed via secure/third-party payment processors)
• Device & Usage Data: IP address, browser type, referral URLs, website usage, cookies (see below)
• Marketing & Communications Data: Consent to receive marketing materials, feedback, reviews, etc.

2. PURPOSES FOR WHICH WE USE YOUR DATA

We use your personal data for:

• Processing bookings, providing services & treatments
• Managing payments, invoices
• Communicating with you (appointment reminders, confirmations, feedback)
• Marketing (only with your consent), promotions, newsletters
• Improving our services, quality control, analytics
• Legal / regulatory compliance, preventing fraud

3. DATA SHARING & THIRD-PARTIES

We may share your personal data with:

• Service providers (e.g. payment processors, booking software, delivery services) who help us operate
• Professional / medical advisors if required for a treatment
• Legal or regulatory authorities when required by law
• Third parties in case of business succession, merger, or sale (with notice)

We will not sell or rent your personal data to third parties for marketing without your consent.

4. COOKIES & OTHER TRACKING TECHNOLOGIES

• We use cookies and similar tracking technologies to improve website functionality, analytics, and marketing.
• You may opt-out of non-essential cookies. Strictly necessary cookies are required for the site to function properly.
• More details about cookie settings and usage will be available on our website.

5. DATA RETENTION

• We retain your personal data only for as long as needed for the purposes for which it was collected, or as required by law (e.g. financial records).
• After that, we securely delete or anonymize it.

6. SECURITY

• We implement technical and organizational security measures to protect data from unauthorized access, loss, alteration or disclosure.
• While we strive to protect your data, no system can be perfectly secure; we cannot guarantee absolute security.

7. YOUR RIGHTS

Depending on local law, you may have the following rights:

• Access: request copies of the personal data we hold about you
• Correction: ask us to correct inaccurate or incomplete data
• Deletion: ask us to delete your data (subject to legal exceptions)
• Restriction: request restricted processing under certain conditions
• Objection: object to certain uses of your data (e.g. marketing)
• Data portability (if applicable)

To exercise your rights, please contact us at beauty@serenitybysisleyparis.com or via other means as specified on our website. We will respond in accordance with applicable law.

8. CHILDREN & MINORS

• Our services are intended for adults (18+). We do not knowingly collect or maintain data of minors without parental consent.
• If we become aware of data collected from a minor without consent, we will take steps to delete it.

9. CHANGES TO PRIVACY POLICY

We may update this Privacy Policy from time to time. We will publish updates on our website with an updated “Effective Date.” Your continued use of our services after changes implies acceptance.